We are pleased to announce the opening of our new Serenity Suite at Beech Avenue.
The Serenity Suite can be used to host a service before a direct cremation.
Please click here for more information.
We are pleased to announce the opening of our new Serenity Suite at Beech Avenue.
The Serenity Suite can be used to host a service before a direct cremation.
Please click here for more information.
This has been such a terrible time but I feel compelled to offer my most heartfelt thanks for the incredible sensitive and tasteful way your entire staff have treated me. From the first contact the two lads who came to collect Barry were very courteous and helpful. Meeting Chloe was like meeting up with an old friend, she is certainly a valuable asset to your company and should be extremely proud of the way she conducted herself right form the first encounter through the whole process. Even being kind enough to personally take the flowers to my home after dropping us off at the wake. Keith put into pictures the design that I could only have dreamt of in the service sheet and once again all contact with him was so smooth and trouble free. And last but by no means least I have to offer my thanks to Edna (Hollowells Vintage type Hearse). Such a beautiful and dignified Old Lady who carried out her duties without missing a beat. A big thank-you to her too.
I would like to thank you and your team at Hollowells for such a smooth, professional service that you gave myself and David for our late father.
You are all so very kind, caring and considerate and the attention to detail that you gave did not go unnoticed. The support that you gave David as pallbearer made his task less daunting and for that I thank you.
It makes for no surprise that Hollowells has been established since 1952 and is one of the leading Funeral Directors in the county.
Please pass on our thanks to everyone who played a part in making Dad’s ‘send-off’ as good as it could be.
Just wanted to say a big thank you to everyone at Hollowells for Dad’s funeral.
It all went very smoothly thanks to everyone’s help. One of my relatives from Scotland commented “how nice and professional” you all were ! (although one of the coffin bearers was unshaven, that did let Hollowells down a tiny bit.)
Being able to book the funeral flowers, the caterer and use your room for the wake, as well as the funeral itself…And pay for it all under one invoice will make payment from Dad’s Estate a breeze !
(Please pass on my thanks to the caterer for the lovely food : everyone said the scones were fab!)
(Please also thank the florist who provided a lovely casket spray.)
I was also very impressed that you liaised with the church, vicar, grave diggers etc to get dates when everyone would be available… even before I arrived to choose the casket or book a date ! : it made an unhappy situation a lot easier to bear.
I also want to thank Keith, in Design department for coming up with a lovely Order of Service and interpreting my ideas beautifully.
In fact, everyone I dealt with at Hollowells was friendly and professional.
Once again, huge thanks.
I would like to thank Chloe for the way she looked after us during a very sad time.she was exceptional ,very kind and understanding and nothing was too much trouble. Thankyou Chloe. Thank you for your very good service
My family and I could not have asked for more care, support and kindness that we received from your Company. David was so sympathetic and supportive. I know it is what you do but it felt above and beyond. Thank you again.
I wanted to drop you a quick line of appreciation for the professional services and support your team has provided around the funeral of my wife.
Tracey at Brafield started us off well with her business like (which helped me on the day) but clearly caring approach. She guided us well and I felt I could ask her anything, this supportive demeanor helped a lot as we were navigating the other elements of the funeral. Tracey recommended Andrew for our celebrant which was a great choice and a number of friends and family have complemented his tone and delivery. We also felt very comfortable that he was helping us through.
Last but by no means least Janine who was first class on the day. She was clearly very experienced and as a programme manager myself I notice and appreciate when someone is all across the details. Despite this wealth of experience however it was clear we were her priority and I felt supported and well looked after.
I am sure you know you have a great team but I wanted to give you my thanks because they made one of the hardest days of my life a little easier.
We were very pleased with the service we received many years ago, when we used Hollowells for my Father’s funeral , so when our Mum passed away recently, this was the only funeral directors we would use.It was also Mum’s last wish.
We no longer live locally and travelling to Northampton to arrange the funeral was not really an option. We cannot thank Amy Gooding highly enough for the way she dealt with Mum’s funeral , from arranging a remote conference call to Emails and telephone conversations to sort all the details out.
The actual cremation and subsequent service of remembrance was handled with dignity and respect. We could not have asked for more.
Also thanks to Keith for designing and printing the top quality order of service sheets.
Hollowells are a very professional organisation and I thoroughly recommend them without reservation.
Kind regards and many thanks
May I send my sincere thanks for the excellent service we have received from all at Hollowells for the funeral of my late husband, Sidney. From the very beginning, to the funeral and, importantly, beyond, I could not have asked for a more caring, professional approach from you. We could perhaps expect the major tasks to be undertaken well (and they certainly were) but it was the small touches that will stay in the mind – calling to enquire how I was coping; the lovely presentation pack after the funeral; the courteous and helpful response to any query. I could not have asked for any better and am truly grateful.
I just wanted to pass on my heartfelt thanks to you and all of your colleagues at Hollowells for the amazing job you did with the whole process. The service was the perfect way to say goodbye to our dear Nan.
A special mention to the ladies at the Beech Avenue branch who were brilliant with all of us that came to view Nan on multiple occasions, their compassion and empathy really meant a lot.
Thank you Hollowells for arranging the funeral service for my husband John. Everything went like clockwork. We were treated with such care and dignity and it was a beautiful service in every way Tracey was so caring and efficient in our first contact and Andrew, the celebrant conducted the service with such dignity and compassion. Also Ann on the day, she was truly comforting to me.
Perfect.

At Hollowells, we believe that the people who represent us are every bit as important as the services we [...]
We are pleased to announce the opening of our new Serenity Suite at Beech Avenue. The Serenity Suite can be [...]
© Copyright 2026 Hollowells Ltd. All rights reserved.
Hollowells is a company registered in England and Wales number 12129432.
Registered office Ironstone House 4 Ironstone Way, Brixworth, Northampton, NN6 9UD
Leave A Comment
You must be logged in to post a comment.