When a death occurs

If you have not had to deal with the death of a loved one before, the necessary arrangements can be quite overwhelming. We’ve outlined some basic guidance below which we hope you will find helpful. Remember – our team are here to help you at this difficult time. You can also download this information as a PDF – just click here.

Death in a hospital

The staff at the hospital will ensure a doctor issues the Medical Certificate of Death which you’ll need to collect, along with any belongings, from the hospital.

If the funeral is to be a cremation, you’ll also need to inform the hospital staff so they can make arrangements for any additional documentation needed.

Death at home or in a nursing home

First of all, contact the deceased’s doctor who, if satisfied with the cause of death, will issue the Medical Certificate of Death. Dependant on the practice, you may need to collect the certificate from the surgery.

If your loved one has died in a nursing home, generally the staff will contact the doctor to come and confirm the cause of death. You will need to contact the doctor separately about collecting the death certificate which is usually available from the doctor’s surgery.

As soon as the death has been confirmed by a medical professional, you can contact the Hollowells team 24 hours a day on 01604 79 22 22, to ask questions also to arrange for us to bring your loved one into our care.

Unexpected death

If your loved one has not been under a doctor’s care on a regular basis, the emergency doctor will automatically inform the Coroner’s office. This is just a standard procedure and we can offer additional advice to guide you through.

We understand that your loved one may not be in the Northampton area when they pass away, so whether in the UK or abroad, our team can help you bring the deceased back to Northampton.

Registering a death

A death must be registered by law, usually within the registration county or area in which it occurred and usually within 5 days. Under normal circumstances the doctor’s certificate stating the cause of death should be taken to the Registrar’s office along with the deceased’s medical card and birth certificate (if they are available to you).

This is an easy process, the Registrar will ask you some simple questions about the deceased – it normally takes around half an hour.

In the Northampton area, the Registrars are as follows:

New Central Telephone Number For Northamptonshire Registrars
We now have a new central number for all registrars in Northamptonshire
TELEPHONE 0300 126 1000 (option 3).
Lines are open Monday – Friday from 08:00am to 6:00pm.
Or you can make an appointment via their website, just click here.

You can download our guide to Registering a Death in Northampton by clicking here.

The Registrar’s Department, Northampton
Northamptonshire Central Library, Abington Street, Northampton NN1 2BA
Tel no: 0300 126 1000
Monday to Friday – 8am to 6pm.

Wellingborough Library, Pebble Lane, Wellingborough NN8 1AS

Kettering Library, Sheep Street, Kettering NN16 0AY

Corby Library, The Corby Cube, Parkland Gateway, George Street, Corby NN17 1QG

Daventry Library, North Street, Daventry NN11 4GH

Oundle Library, Glapthorn Road, Oundle PE8 4JA

Buckinghamshire Registrar

Milton Keynes
Bracknell House, Aylesbury Street, Bletchley, MK 2 2BE
01908 372101

Remember, our team are always here to help and advise, 24 hours a day. Just call us on 01604 792222* – we’re here for you.

(*Calls to Hollowells are recorded for Quality Control purposes)