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TESTIMONIALS
When we were aware that Mum was end of life, I contacted yourselves and was supported through the process of what needed to take place when Mum did pass. That took a little while, but when the time came, Hollowells took Mum into their care.
Amy was appointed as our Funeral Director and was exceptional. I was in France at the point Mum passed and was dealing with all arrangements remotely. Amy kept me on track with what was needed and in agreeing the smaller details. I didn’t meet Amy in person until the day of Mum’s funeral, 24th July. I spoke to several members of the team over the time we were planning, everyone was kind, friendly and helpful.
My brother and I were supported on the day by the whole team. My brother took a late decision that he, along with his son and son in law wished to be pall bearers, which the team enabled.
The little touches, like accommodating butterflies on the order of service, and returning pictures, flowers and big butterfly back to St Crispin’s Retirement Village for the wake were all accommodated seamlessly. Jayne our celebrant was also excellent.
Dad wanted to see Mum in the chapel of rest and Amy and the team did a fantastic job of preparing Mum. Dad was so happy to see Mum looking more like her old self and at rest. This has been a huge source of comfort for him.
I have sent personal thank you cards to Amy and her team, and to Jayne, but I wanted to share our positive experience with you. Things could not have been any better, we honoured all Mum’s wishes in her final journey and Dad was so impressed with how everything went.
The family of the late Mrs. G Timmins
August 2025
My mum Dorothy Steel had already booked and paid for a funeral plan with Hollowells , so a lot of the organisation was already planned. However, it’s always a difficult time when a loved one dies and its so important to have that personal and professional guidance to get you through it and ensure that everything goes according to plan.
I and my whole family would like to thank everyone at Hollowells who played their part. From the ladies on reception, Keith who organised the order of service and webcast , the coffin bearers and particularly Amy, our director. Every aspect was carried out with empathy, care, patience and respect. Everything went according to plan and mums life was successfully celebrated with the imperative and welcome guidance of Amy’s choice of celebrant, the lovey Jane Harcock. We couldn’t have asked for better, so thank you all.
Linda Neophitou & Ian Steel and all our family.
March 2024
I just wanted to thank Hollowells, and especially you Amy, for the professional service that was provided at Mum’s funeral. I will also be thanking Andrew for the lovely service but so many people said how well they thought it all went and what a lovely send-off she had. When we spoke on Tuesday I did mention the effort that Keith and the Design Team went to in order to enhance a photo of very poor quality. They managed to improve it significantly enough though so that it could appear on the back of the Order of Service so we really appreciate the efforts that the whole team went to.
So, from all of the family, thank you once again.
Anonymous
April 2022
We were thrilled with Hollowells from start to finish. We were treated with dignity, respect and care. My daughter and I were blown away by everything you did. Chloe was an Angel, she scooped everyone up and dealt with things.
Miss Wendy Sunley
October 2021
Your service is beyond anything I’ve ever experienced. What you’ve done is very touching and so heartfelt. You’ve made the process manageable and it was comforting to know Mum was in your care. As always, you’ve given a wonderful service, it was a fantastic send-off. It’s a pleasure dealing with you all.
Mr Lewis-Brown
January 2022
I just wanted to thank you all at Hollowells for arranging My Dads (Dennis) funeral. You made a very difficult time a little easier by taking away some of the stress and worry with arranging everything for us. You all dealt with the funeral in a really kind and respectful way and supported us throughout the whole thing from arrangements to the service. Covid restrictions made this time even harder but again Hollowells led us in the correct way forward and made the funeral as nice as it could be at this time. The fact you had arranged my Mum s funeral 18 months before was also a pressure taken away as we already knew how well you all deal with things. It was lovely to have the two services dealt with by yourselves to give consistency and similarly for my lovely parents.
Thank you all so much.
Jane Thorp
March 2021
Many thanks to Simon and all the staff who organised my husband’s funeral service. Everyone was so kind, sensitive and caring. Nothing was too much trouble. Particular thanks are due to Keith for organising the visual tribute and web cast.
Everyone who came said it was a very moving service and a wonderful tribute to my husband, Gareth Elderkin.
I have no hesitation in recommending Hollowells Funeral Directors.
They are supportive, efficient and thoroughly professional.
Mrs Jean Elderkin
November 2025
I would like to thank you for your efficiency, care and the attention to personal detail and respect shown to Papa on his final journey. We knew you could be trusted because you attended to mum’s details too. In fact, Papa said…..I will have the same….and indeed he did. My sister and I would like to mention Ann O’Neill in particular, for her personal attention during a difficult time…..our parent’s having died within such a short time of each other. Thank you.
The Family of the late Sarah & David Smith
October 2021
I would like to thank you for the service I received and I would particularly like to thank Amy Gooding for her customer service throughout this emotional time. I could not have received better support. Having said that, the Hollowells’ staff on the day did an amazing job. Please extend my thanks to them all.
On behalf of my family I have to commend you on the service you provide from the personal contact and regular updates throughout the whole process. I know that Mum had a dignified and respectful celebration of her life made possible by your “unique service”.
Alex Campbell
June 2021
I would like to express, on behalf of the family, our sincere thanks to your team, and in particular Chloe, for the support and kindness shown to us at a time when we were all feeling very upset and emotional. From our initial meeting until the funeral day itself, Chloe was readily available to answer any queries we had. This was very reassuring and ensured dad’s funeral went ahead in accordance with our wishes
The family of the late Mr. Donald Rose
October 2022
29Jul, 2025
Simon2025-07-29T10:07:09+01:00
Introducing the New Serenity Suite
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Registered office Ironstone House 4 Ironstone Way, Brixworth, Northampton, NN6 9UD