Can I just thank you, Janene & all your team for all your caring & compassionate support for me & my family for Mums Funeral……..Thank you for all your help & guidance. It was treated with great respect & solemnity in giving Mum the ‘final’ sendoff she so deserved.
Thanks for all your support in this most difficult time.
On behalf of all the family of Robert Neil Tebbutt who was a much loved dad, grandad, great grandad and great great grandad we would like to say a heartfelt thank you for making the day a most perfect one and giving him the send off he thoroughly deserved.
From the first meeting with Anne O’Neill, to Peter Wyllie the celebrant who was recommended by you, Amy who who was with us on the day, the drivers and the pole bearers who help instruct family members on the day how to carry the coffin so they could make the final journey with him I would like to say a big thank you on behalf of the family for making the the whole process more of a celebration of his life rather than the end of it. You helped all of us turn what was a very sad time into the most perfect ending.
We would like to thanks everyone at Hollowells for the truly excellent and professional service you gave us at a very distressing time. You are all so very caring and helpful in your own unique special way – something which not all Companies aspire to. We definitely made the right choice and couldn’t have asked for more. Many thanks once again.
I would like to say when someone passes away, even when older, like my beautiful Mummy you are left with, so many unanswered questions, not really knowing what to do, who to turn too and how to cope. Once we had made the telephone call to Hollowells, they became part of the journey with us and treated us like family. From the initial contact to the end, everyone at Hollowells were so kind, respectful and dignified. You feel like part of a big family, that help you take each day, one step at a time. I would especially like to thank Tracey, who was there for me and supported me throughout this very difficult time. Tracey was always there, to listen to me; she is so kind and in the darkest of times, always knew what to say and how to reassure me. Tracey looked after Mum at The Birches, which gave me great comfort. I would also like to send a heart felt thanks to the celebrant recommended by Hollowells, Mr Andrew Fox, on the day of Mums funeral, he was so kind and dignified. He captured Mums spirt and when talking about her, it was as if he had known her for years. We had the flowers recommended by Hollowells, Tony Jones Florist, absolutely stunning. Everything organised by Hollowells took all of the worry and stress away from us. So, I was able to take my time and reflect. To be able to give my Mum a dignified, respectful and beautiful service, that I know she would have loved.
Thank you Hollowells
Love Karen
I wanted to express my appreciation from all my family our many thanks for looking after my late Father David Ashton you made it less stressful. Your care and empathy go above and beyond. From the mortuary staff through to Ann O Niel and all the other staff involved.
I didn’t have to think about it Hollowell’s would always be the first choice.
Just a note to say thank you for the lovely funeral organised by Hollowells for my mother (Mrs. Trafford) on 04.06.26.
Our funeral director was Janene Hart who was helpful, efficient, compassionate and couldn’t do enough for us. She even organised for my eldest son to view my mother and say his goodbye on the morning of the funeral. As my son was away at university when my mother died and did not get back until the evening before the funeral.
The funeral service run smoothly without any issues and Hollowells & Janene made a very sad occasion into a fitting and memorable goodbye.
Our thanks also to Keith Balbi in the Design dept who was able to restore some very old photos for the Order of Service and also to the reception staff who were always friendly and helpful.
Dear Simon & Team
I wanted to thank you and to express our thanks for all the help and advise given to us during the very difficult time of the death of our son Jack Jarvis.
Your service was exceptional from our first introduction, the final day and afterwards.
What impressed us was the empathy, understanding and the guidance from everybody at Hollowell’s Funeral Directors throughout this awful process for us, and the respect that you all paid to our son to give our son the final goodbye he would have been proud of.
On our first introduction you gave us a book “When We Remember, Inspiration & Integrity” by Melissa Abraham., this is a beautiful book and gave us comfort as it is a balanced and insightful book for all, whether you are religious or not. During the first meeting you guided us through the process in an empathetic, structured, respectful, and practical way to give Jack what we believed he wanted, a big point for me was “we were emotional wrecks not knowing what to do, or how to go about things and you guided us”. One thing I remember you saying was “we don’t up sell” which for people in emotional turmoil means you as a company do not take advantage of people in a vulnerable situation.
When we visited Jack, I was touched that as we left, I said his Mum has rearranged his hair, immediately the response was “I will let XXXXXX know not to re-arrange his hair as Mum has fluffed his hair” again a real personal touch.
The coordination of the day itself from are view was faultless, especially with a second party (The Army) getting involved in the organization also, as they with yourselves wanted to give Jack the send-off he wanted and deserved.
We thank you for recommending Mr. Andrew Fox the Independent Celebrant who with yourselves celebrated Jack’s life, he too was respectful and empathetic and provided words that would have met Jack’s final wishes.
I thank you all, with ALL my heart.
My final word:-
Hollowell’s Funeral Directors are True, Honest, Empathetic and Compassionate Service Provider. I will be recommending your services to everyone.
Kind Regards
Marc
Hi Paul, I wanted to write to you to thank you and the Hollowells team for the wonderful support and care your provided in arranging my mum Hazel’s funeral.
Tracey was truly amazing – her kindness and warmth made a difficult time so much easier to manage. I really appreciated how she took the time to get to know my mum and understand what would make the service special.
Tracey had suggested Trish Tidy as a celebrant and she was right – Trish was the perfect fit to lead the service and she did an incredible job in bringing my mum’s personality to life in such a heartfelt way. It meant so much to me to have a ceremony that felt so personal and meaningful, and I know my mum would have been smiling down on us.
Thank you again to your all for your professionalism and compassion throughout, it made all the difference.
My sisters and I could not have been more happy or impressed with the service we received from Hollowells. Chloe was our main point of contact, and was excellent throughout – caring, thoughtful, thorough, always helpful, on top of the detail and willing to offer sensible advice on broader issues surrounding handling my mother’s death too. But all of the staff were excellent in the way they responded to our approaches and saw issues through, from handling death and burial certificates, flower requests and the order of service, as well as to preparing very sensitively a visit to the Chapel of Rest by one of my sisters and her family.
The day of the funeral passed exactly as planned and without a hitch. In my tribute at the funeral I thanked Chloe and all of Hollowells staff, for whom nothing had been too much trouble. I meant every word. Based on our experience, I would recommend Hollowells to anyone.
I’d like to thank you so very much for all your help. The funeral could not have been more perfect.
Could you please pass on my thanks to the Funeral Director for his kindly guidance, and particularly to the Bearers for their gentle professionalism.
Hollowells surpassed my expectations. They were extremely professional, informative, supportive and very sensitive to my family’s needs and requests. Amy was particularly kind and understanding. I wouldn’t hesitate in recommending their services. It’s a rare thing in this day and age that you can say a company are ‘truly special’.
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