Thank you so very much to everyone who had a part to play in the funeral of Pauline Swan which took place yesterday.
Special thanks to David, who oversaw the proceedings.
Both services went perfectly and were much appreciated by everyone present.
Thank you so very much to everyone who had a part to play in the funeral of Pauline Swan which took place yesterday.
Special thanks to David, who oversaw the proceedings.
Both services went perfectly and were much appreciated by everyone present.
I would like to thank Chloe for the way she looked after us during a very sad time.she was exceptional ,very kind and understanding and nothing was too much trouble. Thankyou Chloe. Thank you for your very good service
I would like to thank you for the wonderful service that I received from Hollowells in dealing with the funeral. You made the whole process very easy and allayed any fears and worries that I had. It’s no wonder that my family had recommended your company and I will certainly do the same.
My mum Dorothy Steel had already booked and paid for a funeral plan with Hollowells , so a lot of the organisation was already planned. However, it’s always a difficult time when a loved one dies and its so important to have that personal and professional guidance to get you through it and ensure that everything goes according to plan.
I and my whole family would like to thank everyone at Hollowells who played their part. From the ladies on reception, Keith who organised the order of service and webcast , the coffin bearers and particularly Amy, our director. Every aspect was carried out with empathy, care, patience and respect. Everything went according to plan and mums life was successfully celebrated with the imperative and welcome guidance of Amy’s choice of celebrant, the lovey Jane Harcock. We couldn’t have asked for better, so thank you all.
The family would like to thank everyone at Hollowells funerals for the compassionate, professional and caring way they supported us following the loss of our late mum, Gillian (Peggy} and the previous cremation of our father Harold (Harry). From the start through to the days of the funerals, every detail was handled efficiently with dignity and sensitivity a special thanks to Janene for overseeing everything and always available to answer questions, indeed as all the staff were. We would recommend “lay reader “Mr Aaron Day for his for his assistance with the service, especially arranging a meeting prior to the funeral to discuss with us the finer details of the service.
Just a message to say the biggest thank you Janene for all you have done for mum and her funeral.
From the first moment we met you your professionalism was filled with so much kindness it felt like you were a friend.
You also made sure mum looked so beautiful and we thank you from the bottom of our hearts for that. To Mary and Trudy were equally as lovely and anyone who answered any calls. Everyone had time to chat when I came to see mum as I was so distraught and that continues.
I know this is your job, but you made things very easy for me knowing you were on the end of an email or the phone.
Although some parts of the funeral feel like a blur.. it was such a beautiful send off and was very grateful for your presence. I think this is the 6th or 7th family member who you have dealt with and would not hesitate to recommend you.
I would like to say when someone passes away, even when older, like my beautiful Mummy you are left with, so many unanswered questions, not really knowing what to do, who to turn too and how to cope. Once we had made the telephone call to Hollowells, they became part of the journey with us and treated us like family. From the initial contact to the end, everyone at Hollowells were so kind, respectful and dignified. You feel like part of a big family, that help you take each day, one step at a time. I would especially like to thank Tracey, who was there for me and supported me throughout this very difficult time. Tracey was always there, to listen to me; she is so kind and in the darkest of times, always knew what to say and how to reassure me. Tracey looked after Mum at The Birches, which gave me great comfort. I would also like to send a heart felt thanks to the celebrant recommended by Hollowells, Mr Andrew Fox, on the day of Mums funeral, he was so kind and dignified. He captured Mums spirt and when talking about her, it was as if he had known her for years. We had the flowers recommended by Hollowells, Tony Jones Florist, absolutely stunning. Everything organised by Hollowells took all of the worry and stress away from us. So, I was able to take my time and reflect. To be able to give my Mum a dignified, respectful and beautiful service, that I know she would have loved.
Thank you Hollowells
Love Karen
Thank you to Hollowells Funeral Directors for giving us a very special Funeral Service for our Mum, Mrs. Beatrice Russell. The whole service was first class and gave us such support and comfort. We warmly recommend your company to everyone . Thank you.
Thank you so much for everything you did to make yesterday special. Your attention to detail and concern right down to the lovely rose petals for the grave made us feel cared for.
It was a wonderful send off for my mum which she would have loved.
It has been a couple of weeks now since mum’s funeral and we are getting back into some kind of a routine. I just wanted to get in touch on behalf of Dad and the Rockingham family to express our thanks for everything you and Hollowells have done for us. From the very first phone call, through to your initial meeting with us and the funeral ceremony, everything was handled with sensitivity, respect, and the utmost professionalism. As a result, we feel we were able to give mum the ‘send off’ she deserved and celebrate her life with family and friends in a manner she would very much have approved of. Our celebrant, Jayne Harcock, captured the essence of mum’s life beautifully and delivered the eulogy with a fitting balance of respect, empathy, and humour. Thank you all for guiding us through this difficult time with such great dignity.
Hi Janene,
I just wanted to say a huge thank you.
Since the moment that we first met to begin to organise mum’s funeral, you brought great comfort and support to a difficult situation. Having to make decisions about things that I never thought I’d be having to make yet, was made easier with your guidance and experience. At each stage, you explained the process step by step and at every point you were there on hand to ensure we were fully supported.
Every time we met, your friendly smile, reassuring wink and comforting hug brought great comfort. Knowing that you were by my side each step of the way was reassuring. Thank you for helping us to give mum the best send off that we could have possibly given her. Your expertise and your personal touch made a difficult situation manageable. I’m sure that mum would have felt very flattered with how special she was made to feel.
Thank you again for everything.

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