Met with Tracey just before Christmas to discuss our wants and needs for my mum’s funeral. What a compassionate, empathetic person she is. We discussed so much, my mum, her life, her jobs, sense of humour, my brother and his family, the dog. There was no rush to get everything sorted and out the door. It didn’t end there, several times between initial meeting and the service Tracey checked in on me to see how I was bearing up. Tracey recommended a minister to carry out the service, Trish, she couldn’t have recommended anybody better, and EVERYONE has said she delivered a beautiful service….which she did!   On the day Amy called me to introduce herself and let me know she would be looking after us and to just finalise everything for the cars arriving at my house.  Everything was perfect, if you can say such a thing about a funeral.  I would just like to say that all the staff at Hollowells who looked after us on the day, and looked after mum while she was in their care, are an absolute credit to the business.  Oh and thank you to Amy for that hug when you finally delivered us to the wake and ensured we were all okay before you left…. it was very much needed!  So from us all……a very big thank you