Mum would have approved. It was brilliant and Chloe was great
Mum would have approved. It was brilliant and Chloe was great
On behalf of the family I would like to send our heartfelt thanks to Ann for all your help, advice and guidance throughout the whole process from the first meeting to funeral yesterday.
You listened and delivered exactly all our wishes for which we are truly grateful.
Your professionalism is a credit to your profession.
Above all we found you to be a lovely, caring, compassionate person.
Thank you once again.
Dear Tracey and the team at Hollowells
I wanted to write to sincerely thank you all for the incredible care, kindness and support you have shown me, not only recently with my Grandad’s funeral but previously with my Grandma as well.
Tracey, I cannot thank you enough personally for everything you did. Your compassion, patience, reassurance, and warmth helped me more than I can properly put into words during such difficult times. You consistently went above and beyond and knowing I was being supported who truly cared made such a difference.
To the whole team at Hollowell’s, during such a difficult and emotional time, your kindness, professionalism, and attention to detail made a huge difference to us all. Everything was handled with such dignity and genuine care.
Even on the day itself, I honestly do not think I could have got through it without the support (particularly Amy)
Your family firm conducted my husbands funeral in January, I felt I had to drop you a message to congratulate you on your staff, everyone one of them from the ladies on reception, the lad who does the printing, the gentlemen who drove the cars, Helen who conducted Alan’s interment and I am sure there is a few people who work behind the scenes who we do not see need my thanks.
But I must make a special mention for Chloe what a lovely lady nothing was too much trouble for her, and she showed us such care and compassion, so from my family and I “THANK YOU SO MUCH “ for making a very difficult time a little bit easier.
I just wanted to thank Hollowells, and especially you Amy, for the professional service that was provided at Mum’s funeral. I will also be thanking Andrew for the lovely service but so many people said how well they thought it all went and what a lovely send-off she had. When we spoke on Tuesday I did mention the effort that Keith and the Design Team went to in order to enhance a photo of very poor quality. They managed to improve it significantly enough though so that it could appear on the back of the Order of Service so we really appreciate the efforts that the whole team went to.
So, from all of the family, thank you once again.
May I say how pleased we were with your entire service on the day of my late cousin Jean Till cremation and also for the services of your appointed celebrant Martin Buckby for the smooth running of the order of service on the day. Many thanks to your team for your professionalism.
I would like to express, on behalf of the family, our sincere thanks to your team, and in particular Chloe, for the support and kindness shown to us at a time when we were all feeling very upset and emotional. From our initial meeting until the funeral day itself, Chloe was readily available to answer any queries we had. This was very reassuring and ensured dad’s funeral went ahead in accordance with our wishes
My grateful thanks, once more, for helping to make this time not only easier, but actually making it special, and taking a lot of pressure off us as a family.
Thank you for the services you have provided for Julia’s funeral. I appreciate the calm and professional manner in which everything was conducted.
When my wife died, I decided that I would like the funeral arrangements to be handled by a family firm where the service would be personal, and so I approached Hollowells. From the family’s very first contact we all felt we were in safe hands. We had so many questions and these were all dealt with sympathetically and clearly and all the arrangements leading up to the funeral went very smoothly. Our wishes were carried out to the letter.
On the day itself all the members of Hollowells staff, led by Chloe, looked after us in an exceptional manner: they were attentive and sympathetic but never overbearing in any way. We were able to spend the time we felt we needed at every stage without being rushed, which was very important to us. The orders of service were beautifully produced as were a number of keepsakes. We had decided on having my wife’s cremated remains interred in our local cemetery: Hollowells looked after the arrangements for this and also attended on the day to guide us through that process, which was more than we had expected. A helpful booklet regarding dealing with bereavement was also provided as a follow-up, along with a beautiful orchid.
Losing a beloved wife and mother is unbearably hard, but was softened as much as possible by Hollowells’ exemplary service to our family. Our thanks and appreciation cannot be overstated.
Hollowells staff have been brilliant and the funeral was perfect.

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