Please pass on my gratitude to your whole team who have all been outstanding throughout this process. You have been exceptional. Many many thanks.
Please pass on my gratitude to your whole team who have all been outstanding throughout this process. You have been exceptional. Many many thanks.
You made it as painless as you could. We were very pleased, the whole thing went well. It was a good sending off. Reverend Judy Evans, Amy and Keith were all brilliant.
My family have used Hollowells’ funeral services on a number of occasions since 1996 and we have always been impressed with your company’s professionalism and sensitive approach. Sadly my Mother,Constance, passed away on Jan 25th and once again I have been very pleased with the help given by Hollowells both in organising the funeral / interment of the ashes and support during the bereavement. I would particularly like to mention Chloe whose kindness,empathetic approach,,reliability and knowledge helped to lighten the load at this otherwise difficult time.
Hollowells staff have been brilliant and the funeral was perfect.
It was really good, excellent in fact. Reverend Doug Spenceley was superb, he paced it completely right. It’s been hard but you really helped.
I was so pleased that Amy was my contact at Hollowells. She always struck the right note. She was professional, organised and efficient but also compassionate, kind, dignified and understanding. I had complete faith that she would do a good job for me on a very difficult day and she did and this helped me to cope. Keith was also helpful in organising the order of service and Obitus tribute.
We were thrilled with Hollowells from start to finish. We were treated with dignity, respect and care. My daughter and I were blown away by everything you did. Chloe was an Angel, she scooped everyone up and dealt with things.
It was brilliant. I had lots of positive feedback about the service. I would definitely recommend Hollowells.
When we were aware that Mum was end of life, I contacted yourselves and was supported through the process of what needed to take place when Mum did pass. That took a little while, but when the time came, Hollowells took Mum into their care.
Amy was appointed as our Funeral Director and was exceptional. I was in France at the point Mum passed and was dealing with all arrangements remotely. Amy kept me on track with what was needed and in agreeing the smaller details. I didn’t meet Amy in person until the day of Mum’s funeral, 24th July. I spoke to several members of the team over the time we were planning, everyone was kind, friendly and helpful.
My brother and I were supported on the day by the whole team. My brother took a late decision that he, along with his son and son in law wished to be pall bearers, which the team enabled.
The little touches, like accommodating butterflies on the order of service, and returning pictures, flowers and big butterfly back to St Crispin’s Retirement Village for the wake were all accommodated seamlessly. Jayne our celebrant was also excellent.
Dad wanted to see Mum in the chapel of rest and Amy and the team did a fantastic job of preparing Mum. Dad was so happy to see Mum looking more like her old self and at rest. This has been a huge source of comfort for him.
I have sent personal thank you cards to Amy and her team, and to Jayne, but I wanted to share our positive experience with you. Things could not have been any better, we honoured all Mum’s wishes in her final journey and Dad was so impressed with how everything went.
Perfect. You are beyond wonderful and made a world of difference. I wouldn’t hesitate to recommend you. It couldn’t have gone better, it was the most wonderful service. You are all so nice, kind and professional from the reception staff, Ann O’Neill and Peter Wyllie through to the drivers.”
I would like to thank all concerned for the sympathetic way the above funeral was handled. With particular reference to Ann who was really helpful on our initial visit, trying to accommodate all our needs and Amy who with kindness and support helped us get through the drive to and from the crematorium.
I am sorry I was not at home when the orchid arrived but it was greatly appreciated, thank you.
Our thanks also to all who cared for Jim while resting at Hollowells.

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Hollowells is a company registered in England and Wales number 12129432.
Registered office Ironstone House 4 Ironstone Way, Brixworth, Northampton, NN6 9UD
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