I would like to thank Amy and all the team for their hard work and kindness throughout what has been a difficult time for us. We really do appreciate everything that they did. They are a credit to you, and helped give Mum a truly memorable sendoff.
I would like to thank Amy and all the team for their hard work and kindness throughout what has been a difficult time for us. We really do appreciate everything that they did. They are a credit to you, and helped give Mum a truly memorable sendoff.
I’d like to take this opportunity to personally thank all at Hollowells for the great funeral service you helped to put on for my Dad Michael Collyer recently. Whilst obviously a sad time I take great comfort knowing that we gave him a great day to celebrate his life.
I would like to say a special mention to Chloe who looked after our arrangements. Despite numerous emails from me asking the most basic questions or just wanting to ensure everything was in hand my dialogue was met with nothing but compassion, empathy and very much a can do approach that made you feel nothing was too much to ask. In a time of turmoil the professionalism and personality in which Chloe displayed throughout was very comforting and meant our focus could be put in just ourselves and dealing with the emotions we had.
It really did make a huge difference to us
Dear Tracey and the team at Hollowells
I wanted to write to sincerely thank you all for the incredible care, kindness and support you have shown me, not only recently with my Grandad’s funeral but previously with my Grandma as well.
Tracey, I cannot thank you enough personally for everything you did. Your compassion, patience, reassurance, and warmth helped me more than I can properly put into words during such difficult times. You consistently went above and beyond and knowing I was being supported who truly cared made such a difference.
To the whole team at Hollowell’s, during such a difficult and emotional time, your kindness, professionalism, and attention to detail made a huge difference to us all. Everything was handled with such dignity and genuine care.
Even on the day itself, I honestly do not think I could have got through it without the support (particularly Amy)
I would like to say when someone passes away, even when older, like my beautiful Mummy you are left with, so many unanswered questions, not really knowing what to do, who to turn too and how to cope. Once we had made the telephone call to Hollowells, they became part of the journey with us and treated us like family. From the initial contact to the end, everyone at Hollowells were so kind, respectful and dignified. You feel like part of a big family, that help you take each day, one step at a time. I would especially like to thank Tracey, who was there for me and supported me throughout this very difficult time. Tracey was always there, to listen to me; she is so kind and in the darkest of times, always knew what to say and how to reassure me. Tracey looked after Mum at The Birches, which gave me great comfort. I would also like to send a heart felt thanks to the celebrant recommended by Hollowells, Mr Andrew Fox, on the day of Mums funeral, he was so kind and dignified. He captured Mums spirt and when talking about her, it was as if he had known her for years. We had the flowers recommended by Hollowells, Tony Jones Florist, absolutely stunning. Everything organised by Hollowells took all of the worry and stress away from us. So, I was able to take my time and reflect. To be able to give my Mum a dignified, respectful and beautiful service, that I know she would have loved.
Thank you Hollowells
Love Karen
Luckily, I haven’t had much cause to arrange funerals but compared to my previous experiences Hollowell’s service was exceptional. Chloe Darvill is a credit to you. She was so professional and thoughtful and I want to express my gratitude to her for holding my hand through the process. Obviously, with the regulatory changes caused by the Pandemic and lockdown, we expected the personal touch to be taken away by the regulations but Chloe ensured Nancy had the send off we hoped for her. It was a lovely touch driving by the Salvation Army Church to acknowledge the importance of Nancy’s faith and starting from St Christopher’s so the staff could pay their respects was very thoughtful. We were very impressed with the flowers too, kindly pass on our thanks to the florist.
I would like to say a big Thank You on behalf of Jacqui’s family for such a wonderful send off & celebration of her life, we were in good hands with Nicola. From start to finish Hollowell’s where understanding, sympathetic & mindful of our situation without being overpowering as there where so many emotions involved but when the family met Anne they felt at ease straight away & struck up a great bond with her & came away from the 1st meeting with a sense that Jacqui was in the best hands. Nothing was too much trouble & the little things they do like the aftercare visit where well received. I highly recommend the Hollowell’s team,
P.s I hope to see a picture of Jonny Vegas hanging in the reception( if we ever have to visit again 🙂
Thank You xx
Kind Regards
.
This is the third time I have used Hollowells to carry out the funeral arrangements for a member of my family. On every occasion they have provided a caring and exemplary service. Nothing has been too much trouble, every person in their team has been kind and helpful. After the recent funeral of my husband many of the people present said to me “if you can have a good funeral that was one”. I feel Hollowells played a big part in giving the family a chance to say goodbye in the way they wanted.
We were very happy with the way your team dealt with everything from Helen’s first home visit to consult Arthur‘s wishes with him from his death bed. We know that that friendly visit gave Arthur comfort and peace of mind that everything would be dealt with in his humble way-a short no fuss affair!!His wishes were honoured and given with compassion and dignity. The family from Wales were more than impressed with the service organised and conducted by Ann O’Neil and her team. His cremation was beautiful, very moving and short. The Reverend Ted Hale honoured Arthur’s wishes and Tony Edward the organist played all Arthur’s requested music.
Once again the family thank you for making this day special to Arthur and us all.
Your company did a superb job. It is the second time we’ve used you. We came back because we were so pleased before. You are helpful and considerate, I couldn’t fault you. Nothing was ever too much trouble and Ann was lovely.
We would like to say a massive thank you Ann for your kindness, compassion and support for your excellent service arranging Mum’s funeral and the Interment of Mum and Dad’s ashes.
Your level of professionalism was second to none however still keeping that personal touch. Nothing was too much trouble and you guided us through the whole process.
Once again thank you so much from the whole family.

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