It was absolutely perfect. We knew we were in safe hands as we have used you before. We felt like we were family as everything was done with care and carried out so professionally.
It was absolutely perfect. We knew we were in safe hands as we have used you before. We felt like we were family as everything was done with care and carried out so professionally.
I would like to say a huge thank you to you for the amazing service you provided following the death of my children’s Dad. Everything was handled sensitively and thoughtfully by Amy, with all the stress of the arrangements being taken away before we had time to think about them, making a very upsetting time much easier to cope with. Ours wasn’t an easy funeral either with Amy arranging for our loved one to be brought to Northampton from 150 miles away then on to another town, also 150 miles away, for the service, with everything going seamlessly on the day. Nothing was too much trouble for which we’re very grateful.
Hopefully we won’t need you again soon, but if we do, you will definitely be our first call!
When we were aware that Mum was end of life, I contacted yourselves and was supported through the process of what needed to take place when Mum did pass. That took a little while, but when the time came, Hollowells took Mum into their care.
Amy was appointed as our Funeral Director and was exceptional. I was in France at the point Mum passed and was dealing with all arrangements remotely. Amy kept me on track with what was needed and in agreeing the smaller details. I didn’t meet Amy in person until the day of Mum’s funeral, 24th July. I spoke to several members of the team over the time we were planning, everyone was kind, friendly and helpful.
My brother and I were supported on the day by the whole team. My brother took a late decision that he, along with his son and son in law wished to be pall bearers, which the team enabled.
The little touches, like accommodating butterflies on the order of service, and returning pictures, flowers and big butterfly back to St Crispin’s Retirement Village for the wake were all accommodated seamlessly. Jayne our celebrant was also excellent.
Dad wanted to see Mum in the chapel of rest and Amy and the team did a fantastic job of preparing Mum. Dad was so happy to see Mum looking more like her old self and at rest. This has been a huge source of comfort for him.
I have sent personal thank you cards to Amy and her team, and to Jayne, but I wanted to share our positive experience with you. Things could not have been any better, we honoured all Mum’s wishes in her final journey and Dad was so impressed with how everything went.
Hollowells have recently provided funeral services following the passing of our mother. We would like to say thank you to the whole of your staff during the whole process. You have all been sensitive, thoughtful and extremely professional throughout from the initial appointment, the viewing, the production of the order of service, everything on the day of the funeral and provision of Mum’s ashes. The funeral went very well and was well organised by Amy and your team particularly with your help with the grandchildren carrying their Nan in. Our Mum would be so happy with how things went. A special thank you for the orchid, the photo and remembrance card. Honestly, we can’t thank you all enough for everything that you’ve done to make things go as smoothly as they have.
I just wanted to thank you on behalf of my family for providing such a good service all round from when I first spoke to Hollowells.
Making arrangements at a distance carries a degree of concern that all will be as stated, but Hollowells provided everything and more that we could have asked for.
Everything was extremely well organised and communication was very efficient. It all helps with not having to worry about anything else other than being there on the day.
There was nothing you as a company have not thought through.
I would just like to say that Ann O’Neill was particularly thoughtful and very respectful in regards to my mother Mrs. Vincenzina Hearne. She did not rush me into making any decisions and she was very tactful when it was needed. I could not have asked for more.
I wanted to write to express my thanks to you Ann and your staff and Jane. I can’t tell you how amazing you all were, your professionalism in every area was outstanding, every member of your staff have been so kind and sincere. I’m so pleased we left the choice of Lizzie’s coffin to you, it was perfect. I’m not just saying this I really mean every word and I hope you take it as a compliment to you all. Please pass on my gratitude to Judy who performed the ceremony just as we requested, and to receive the ribboned order of service and accompanying item means so much to me, ie pictures etc.Lastly Ann thank you x. From walking into your offices initially you made it all so easy for us, you truly are a wonderful lady.
My sincere thanks Alan
“I want to say a big thank you to you and all your team for arranging my mother’s funeral. It all went as well as we could have hoped and we were really happy with the way you handled everything so professionally on the day itself and beforehand. You were very patient with all our questions and very understanding with our deliberations about the coffin and the colour of stain. Thank you for helping us through a difficult few weeks.
Hollowell’s have provided the very best care and attention that I could ever have wished for, Chloe was absolutely wonderful and her kindness, advice and help were over and above.
Chloe is truly an asset to you, she helped us every step of the way, and the moment Aunty came into the care of Hollowells my mind was at ease having spoken with Chloe. The entire team went over and above, keeping me updated at all times, nothing was too much trouble and I am truly grateful for making such an upsetting time of my life a much easier and gentler one.
Thank you, Chloe, and all the fantastic team at Hollowells.
Hollowells surpassed my expectations. They were extremely professional, informative, supportive and very sensitive to my family’s needs and requests. Amy was particularly kind and understanding. I wouldn’t hesitate in recommending their services. It’s a rare thing in this day and age that you can say a company are ‘truly special’.
The family would like to thank everyone at Hollowells funerals for the compassionate, professional and caring way they supported us following the loss of our late mum, Gillian (Peggy} and the previous cremation of our father Harold (Harry). From the start through to the days of the funerals, every detail was handled efficiently with dignity and sensitivity a special thanks to Janene for overseeing everything and always available to answer questions, indeed as all the staff were. We would recommend “lay reader “Mr Aaron Day for his for his assistance with the service, especially arranging a meeting prior to the funeral to discuss with us the finer details of the service.

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Hollowells is a company registered in England and Wales number 12129432.
Registered office Ironstone House 4 Ironstone Way, Brixworth, Northampton, NN6 9UD
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