My mum Dorothy Steel had already booked and paid for a funeral plan with Hollowells , so a lot of the organisation was already planned. However, it’s always a difficult time when a loved one dies and its so important to have that personal and professional guidance to get you through it and ensure that everything goes according to plan. 

I and my whole family would like to thank everyone at Hollowells who played their part. From the ladies on reception, Keith who organised the order of service and webcast , the coffin bearers and particularly Amy, our director.  Every aspect was carried out with empathy, care, patience and respect. Everything went according to plan and mums life was successfully celebrated with the imperative and welcome guidance of Amy’s choice of celebrant, the lovey Jane Harcock. We couldn’t have asked for better, so thank you all.