Hollowells are very impressive.
Hollowells are very impressive.
Thank you Hollowells for arranging the funeral service for my husband John. Everything went like clockwork. We were treated with such care and dignity and it was a beautiful service in every way Tracey was so caring and efficient in our first contact and Andrew, the celebrant conducted the service with such dignity and compassion. Also Ann on the day, she was truly comforting to me.
Perfect.
When we were aware that Mum was end of life, I contacted yourselves and was supported through the process of what needed to take place when Mum did pass. That took a little while, but when the time came, Hollowells took Mum into their care.
Amy was appointed as our Funeral Director and was exceptional. I was in France at the point Mum passed and was dealing with all arrangements remotely. Amy kept me on track with what was needed and in agreeing the smaller details. I didn’t meet Amy in person until the day of Mum’s funeral, 24th July. I spoke to several members of the team over the time we were planning, everyone was kind, friendly and helpful.
My brother and I were supported on the day by the whole team. My brother took a late decision that he, along with his son and son in law wished to be pall bearers, which the team enabled.
The little touches, like accommodating butterflies on the order of service, and returning pictures, flowers and big butterfly back to St Crispin’s Retirement Village for the wake were all accommodated seamlessly. Jayne our celebrant was also excellent.
Dad wanted to see Mum in the chapel of rest and Amy and the team did a fantastic job of preparing Mum. Dad was so happy to see Mum looking more like her old self and at rest. This has been a huge source of comfort for him.
I have sent personal thank you cards to Amy and her team, and to Jayne, but I wanted to share our positive experience with you. Things could not have been any better, we honoured all Mum’s wishes in her final journey and Dad was so impressed with how everything went.
Although we had used Hollowells for my Mother in Law’s funeral, that only happened because you were recommended by someone else who had to use your services. Similarly, we would have no hesitation in recommending Hollowells but hopefully not too soon. I was delighted with how things went on the day, the handling of arrangements before hand and in fact prior to the funeral I felt that I should be doing something. Of course that was all done for me. The service was a fine tribute to my father and he would have approved. On a personal note, Chloe handled the arrangements perfectly and I was delighted with her help, constructive and knowledgeable advice and of course her support. I could not have asked for more. Please pass on my thanks to her. Sadly, I know you are all busy at present given events worldwide so I am thinking of all those who have to make funeral arrangements, an overlooked role during the current pandemic.
Can I just thank you, Janene & all your team for all your caring & compassionate support for me & my family for Mums Funeral……..Thank you for all your help & guidance. It was treated with great respect & solemnity in giving Mum the ‘final’ sendoff she so deserved.
Thanks for all your support in this most difficult time.
You never fail us. We wouldn’t use anyone else. You’re brilliant. Simon Hollowell was superb; as always. Thank you for being there.
As a family we would like to express our sincere thanks to the staff at Hollowells for the care and compassion shown when we lost our mum in January. From the dignity and respect shown from when mum was placed in your care to our final goodbye we have nothing but gratitude for the kindness, compassion and thoughtfulness experienced at a very emotive time. Having lost our dad in May 2022 it is lovely to be able to say that Hollowells cared for our dad in the same way, for which we will always be grateful.In particular we would like to especially mention Chloe – we entrusted her with arranging our dad’s funeral and when it came time to plan for mum the only person we wanted to help us was Chloe because of her professionalism and sincerity. In addition we would also like to mention Trudy and Tracy for always having a friendly face and a hug when it was needed. Losing our parents so close together was hard but Hollowells’personal approach and genuine care made it that little bit easier which we will never forget.
Thank you from the bottom of our hearts.
Hi Tracey, just a line or two to say an enormous THANK YOU for everything you have done for our family over the last few weeks. You have made our lives so much better and simpler, and taken the stress out of proceedings. Your staff and everyone involved have been wonderful, helpful, thoughtful and calm. I just got home to find the beautiful Orchid that you sent, I just hope my green fingers manage to nurture it and keep it alive. Alicia would have loved it too, it was one of her favourite plants.
Many thanks again,
I had to drop a line, to say what a kind and professional way, Amy and your team, carried out my wife’s funeral last Tuesday, at Bugbrooke Church.
Right from the first meeting, at your premises, to the day of the funeral, she was a credit to your company.
Please convey my warmest thanks to her, for making a difficult day, a little easier.
I would like to thank you for your efficiency, care and the attention to personal detail and respect shown to Papa on his final journey. We knew you could be trusted because you attended to mum’s details too. In fact, Papa said…..I will have the same….and indeed he did. My sister and I would like to mention Ann O’Neill in particular, for her personal attention during a difficult time…..our parent’s having died within such a short time of each other. Thank you.
I wanted to write to express my thanks to you Ann and your staff and Jane. I can’t tell you how amazing you all were, your professionalism in every area was outstanding, every member of your staff have been so kind and sincere. I’m so pleased we left the choice of Lizzie’s coffin to you, it was perfect. I’m not just saying this I really mean every word and I hope you take it as a compliment to you all. Please pass on my gratitude to Judy who performed the ceremony just as we requested, and to receive the ribboned order of service and accompanying item means so much to me, ie pictures etc.Lastly Ann thank you x. From walking into your offices initially you made it all so easy for us, you truly are a wonderful lady.
My sincere thanks Alan

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