Supporting Our Community – Hollowells and the Northampton Male Voice Choir
The Music That Moves Us Some things you do [...]
The Music That Moves Us Some things you do [...]
Thank you so very much to everyone who had a part to play in the funeral of Pauline Swan which took place yesterday.
Special thanks to David, who oversaw the proceedings.
Both services went perfectly and were much appreciated by everyone present.
Nothing but good words from all the family on how Hollowells have dealt with the deaths of both our parents within 16 months. Not at all pushy they act on the wishes of the family and make a really difficult situation that little bit more bearable.
Your firm recently arranged for the funeral for my brother, Peter, and on behalf of the family would like to thank for the professionalism shown by the business. Janene was our main point of contact and was excellent in explaining everything and when speaking on the phone to other staff members they also knew the right words to put our minds at rest.
My sisters and I could not have been more happy or impressed with the service we received from Hollowells. Chloe was our main point of contact, and was excellent throughout – caring, thoughtful, thorough, always helpful, on top of the detail and willing to offer sensible advice on broader issues surrounding handling my mother’s death too. But all of the staff were excellent in the way they responded to our approaches and saw issues through, from handling death and burial certificates, flower requests and the order of service, as well as to preparing very sensitively a visit to the Chapel of Rest by one of my sisters and her family.
The day of the funeral passed exactly as planned and without a hitch. In my tribute at the funeral I thanked Chloe and all of Hollowells staff, for whom nothing had been too much trouble. I meant every word. Based on our experience, I would recommend Hollowells to anyone.
Thank you so much for everything you did to make yesterday special. Your attention to detail and concern right down to the lovely rose petals for the grave made us feel cared for.
It was a wonderful send off for my mum which she would have loved.
We were very happy with the way your team dealt with everything from Helen’s first home visit to consult Arthur‘s wishes with him from his death bed. We know that that friendly visit gave Arthur comfort and peace of mind that everything would be dealt with in his humble way-a short no fuss affair!!His wishes were honoured and given with compassion and dignity. The family from Wales were more than impressed with the service organised and conducted by Ann O’Neil and her team. His cremation was beautiful, very moving and short. The Reverend Ted Hale honoured Arthur’s wishes and Tony Edward the organist played all Arthur’s requested music.
Once again the family thank you for making this day special to Arthur and us all.
“Thank you so much for the excellent service you gave us. Every member of your team we met was knowledgeable and helpful. Amy was superb – genuine, supportive, professional, friendly, sympathetic and so very very reassuring. We felt we were cared for as well as cared about. She was exactly what we needed and we could not have asked for better service”
Your company did a superb job. It is the second time we’ve used you. We came back because we were so pleased before. You are helpful and considerate, I couldn’t fault you. Nothing was ever too much trouble and Ann was lovely.
I would like to thank all concerned for the sympathetic way the above funeral was handled. With particular reference to Ann who was really helpful on our initial visit, trying to accommodate all our needs and Amy who with kindness and support helped us get through the drive to and from the crematorium.
I am sorry I was not at home when the orchid arrived but it was greatly appreciated, thank you.
Our thanks also to all who cared for Jim while resting at Hollowells.
Just want to say how the whole family want to thank Hollowells for Guy’s beautiful funeral. The whole morning was handled so well by everyone involved.
A special thank you to Janine who was helpful, assertive with what we needed and so so lovely.
We would definitely recommend and use your company again.

The Music That Moves Us Some things you do because they make good business sense. Others you do simply [...]
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