We couldn’t have asked for a better Funeral Directors.
We couldn’t have asked for a better Funeral Directors.
As a family we would like to express our sincere thanks to the staff at Hollowells for the care and compassion shown when we lost our mum in January. From the dignity and respect shown from when mum was placed in your care to our final goodbye we have nothing but gratitude for the kindness, compassion and thoughtfulness experienced at a very emotive time. Having lost our dad in May 2022 it is lovely to be able to say that Hollowells cared for our dad in the same way, for which we will always be grateful.In particular we would like to especially mention Chloe – we entrusted her with arranging our dad’s funeral and when it came time to plan for mum the only person we wanted to help us was Chloe because of her professionalism and sincerity. In addition we would also like to mention Trudy and Tracy for always having a friendly face and a hug when it was needed. Losing our parents so close together was hard but Hollowells’personal approach and genuine care made it that little bit easier which we will never forget.
Thank you from the bottom of our hearts.
Just want to say a huge ”thank you” to all involved in our mother’s funeral today. Everything went to plan and we felt very “ safe” during the whole process.
All the staff at Hollowell’s should be proud for delivering such a professional service.
I just wanted to thank Hollowells, and especially you Amy, for the professional service that was provided at Mum’s funeral. I will also be thanking Andrew for the lovely service but so many people said how well they thought it all went and what a lovely send-off she had. When we spoke on Tuesday I did mention the effort that Keith and the Design Team went to in order to enhance a photo of very poor quality. They managed to improve it significantly enough though so that it could appear on the back of the Order of Service so we really appreciate the efforts that the whole team went to.
So, from all of the family, thank you once again.
Although we had used Hollowells for my Mother in Law’s funeral, that only happened because you were recommended by someone else who had to use your services. Similarly, we would have no hesitation in recommending Hollowells but hopefully not too soon. I was delighted with how things went on the day, the handling of arrangements before hand and in fact prior to the funeral I felt that I should be doing something. Of course that was all done for me. The service was a fine tribute to my father and he would have approved. On a personal note, Chloe handled the arrangements perfectly and I was delighted with her help, constructive and knowledgeable advice and of course her support. I could not have asked for more. Please pass on my thanks to her. Sadly, I know you are all busy at present given events worldwide so I am thinking of all those who have to make funeral arrangements, an overlooked role during the current pandemic.
We would like to say thank you for your services. Your staff are compassionate while being efficient. Please thank David and Keith. The funeral was as our father would have wanted taking into account the covid restrictions.
We were very happy with the way your team dealt with everything from Helen’s first home visit to consult Arthur‘s wishes with him from his death bed. We know that that friendly visit gave Arthur comfort and peace of mind that everything would be dealt with in his humble way-a short no fuss affair!!His wishes were honoured and given with compassion and dignity. The family from Wales were more than impressed with the service organised and conducted by Ann O’Neil and her team. His cremation was beautiful, very moving and short. The Reverend Ted Hale honoured Arthur’s wishes and Tony Edward the organist played all Arthur’s requested music.
Once again the family thank you for making this day special to Arthur and us all.
Just wanted to say a big thank you to everyone at Hollowells for Dad’s funeral.
It all went very smoothly thanks to everyone’s help. One of my relatives from Scotland commented “how nice and professional” you all were ! (although one of the coffin bearers was unshaven, that did let Hollowells down a tiny bit.)
Being able to book the funeral flowers, the caterer and use your room for the wake, as well as the funeral itself…And pay for it all under one invoice will make payment from Dad’s Estate a breeze !
(Please pass on my thanks to the caterer for the lovely food : everyone said the scones were fab!)
(Please also thank the florist who provided a lovely casket spray.)
I was also very impressed that you liaised with the church, vicar, grave diggers etc to get dates when everyone would be available… even before I arrived to choose the casket or book a date ! : it made an unhappy situation a lot easier to bear.
I also want to thank Keith, in Design department for coming up with a lovely Order of Service and interpreting my ideas beautifully.
In fact, everyone I dealt with at Hollowells was friendly and professional.
Once again, huge thanks.
The service you provided throughout was exceptional. Everyone was so kind and respectful, nothing was too much trouble and we felt supported at this difficult time. Janene looked after us so well, we couldn’t have asked for more.
Thank you so much.
As a family we have been so grateful to your staff in the arrangements for my Mother’s funeral. From the start when we first met Ann O’Neill we have felt that we were listened to as to our wishes. Everything was done to make the organisation as stress free as possible, particularly when we were feeling upset. All the family and other attendees at the service said how lovely it all was. We would especially like to thank Ann, Andrew Fox ,who took so much trouble to get to know us and my Mum and to the organist on the day. The staff in the office were so helpful in putting together the order of service and making sure it was all correct.
Thank you all.
My Dad was laid to rest on 29th June at Northampton Crematorium and it was a great send off, which was made possible by your company, but special mentions must go out to Amy and the services of Eugene the Celebrant. Amy is an asset to your company, nothing was too much bother and she conducted the whole thing seamlessly, at all times being very professional whilst making it very personal to us. Eugene made the celebration of life, a lovely occasion for all my dad’s family and friends and they all commented on what a wonderful send off it was. So please pass on our praise to both Amy and Eugene and thank them both for for making it a day to remember for us all.

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Hollowells is a company registered in England and Wales number 12129432.
Registered office Ironstone House 4 Ironstone Way, Brixworth, Northampton, NN6 9UD
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