From the moment we stepped into Hollowells Funeral Directors we were treated with compassion, support and professionalism. Every question we had was answered with a positive, nothing was too much trouble, we were given lots of time to talk to Hollowells representative (in our case it was Chloe), time to come to our own decisions, even though we had limited time to get the funeral arranged, it was pretty much sorted by the time we left the office and from that moment Hollowells took control, and arranged everything. On the day of the funeral the weather was not good, we were provided with umbrellas into the church, and for the burial, and every step of the way we were supported by Hollowells staff. The follow up service was also very good, taking the time to visit us, and chat about all aspects of the funeral, I liked that. Thankyou Hollowells for making the day a fitting one for my mum.