Mrs Olwen Curran.
From my initial meeting with Tracey Taylor, everything was conducted with care and professionalism throughout the process and everyone was accommodating to our wishes and needs and able to make what was undoubtably the most difficult time in my life go as smoothly as possible.
You cared for her well, and every thing we, and she would have wanted was addressed and Mum left us looking magnificent in her clothes specially picked out for her. Every detail was attended to and I am so glad of the care given to her which was a huge relief to me as this was one of my biggest worries in the weeks following her passing.
Special thanks to Tracey for putting up with my incessant emails, and also to Ann O’Neill for Meeting with me prior to the service, for her professionalism during the day and most importantly for going the extra mile at every opportunity to ensure that my Mum had the farewell that she really did deserve.
I just want you to know how grateful we all are at this end for everything you have done, and for attending to all the small details we requested in order to make it exactly how it needed to be – It really is appreciated.