Frequently asked questions about Funeral Plans

We’ve collated a number of common questions we are asked about Funeral Plans – hopefully these are helpful to you, but if you have a different questions in mind, please feel free to contact us.

Is there an age limit or health restrictions?

No – you’re able to purchase a plan at any age and in any state of health. The plans are open to all.

Can I pay for the Funeral Plan in instalments?

Yes, there are a range of payment options available – and we’re happy to talk through these options with you. It usually costs more to pay by instalments because of the additional administration involved, and if you were to die before completing all of the instalment payments the funeral will only be part paid. The remaining amount would need to be paid for the funeral to take place.

What if I die away from home?

We always recommend that you take out travel insurance when you go on holiday, especially if you travel abroad, which usually covers bringing the deceased back home if necessary. Alternatively, we’re happy to quote to cover this additional costs for you.

What if I move away from the Northampton area?

If you do relocate, we can transfer your plan to another Funeral Director in that area. Funeral costs can vary from place to place, but you would be advised if there would be an increased cost involved.

Can I purchase a funeral plan for someone else?

Yes of course, this is absolutely fine. Just mention this on your Funeral Plan application – we will need the name, address and year of birth of the person to be covered, but all correspondence will come to you.

What if the cost of funerals increases?

Generally, the costs of funerals increases slightly every year, but this is one of the main benefits of a guaranteed Funeral Plan. When you have taken out a Plan, the funeral will be provided for you when it is needed, without any additional costs to you and your family.

Do you pay interest?

No interest is paid. A guaranteed Funeral Plan is simply a way of paying in advance for a funeral service. Your money is paid to The Golden Leaves Trust, and as the value of the Trust increases over the years, so will the money available to pay the Funeral Director to compensate for rising costs.

What if I change my mind about a Plan once I’ve taken it out?

If you change your mind within a month of receiving your plan documents you can return them for a full refund, with no questions asked. If you decide to cancel your plan at a later date, your refund will be subject to an administration charge.

 How do I know that my money for a Funeral Plan will be safe?

All payments you make are paid directly to The Golden Leaves Trust and controlled by an independent custodian trustee. The accounts of The Golden Leaves Trust are monitored annually by independent actuaries and checked by independent auditors. The payment for the funeral can only be withdrawn from The Golden Leaves Trust when the service has been provided or if the plan is cancelled.