Hollowells were great. Tracey Taylor was very kind, thoughtful and helpful. I have used Hollowells before and would thoroughly recommend them.
Right from the start we felt we were guided well throughout the process. Chloe and Tracey Taylor were brilliant. The staff were all sincere, kind, caring and genuine. The funeral itself was brilliant. For us Hollowells are the only Funeral Directors we would use. Everything was so well executed they are fantastic
The day was well organised and relaxed. All that we requested like the Harley Davidson Hearse and the bagpiper were catered for. It was all professionally done and we would certainly recommend Hollowells.
When a loved one passes away, there are so many things to do such as dealing with the estate. When it comes to arranging a funeral, it’s not something that I wanted to face. My wife had previously used Hollowells for her mother’s funeral (which they did brilliantly) so I decided to engage the services of Hollowells to handle my mother’s funeral. From the very first phone call, Hollowells demonstrated a level of empathy that convinced me that I had made the right choice. When I visited their main office with what felt like the weight of the world on my shoulders, I came out feeling relaxed and reassured. For this, I have to thank the wonderful Amy. She understood the emotional turmoil and grief I was going through. She reassured me that she would take care of the funeral arrangements. True to her word, she arranged everything leaving me to focus on other issues. I was kept advised of all developments. Amy and her team pulled out all the stops to ensure that everything went very smoothly. Amy was there at all times providing much needed support and reassurance. I was provided with aftercare information and lovely orchids – a truly personal touch that even my wife said ‘now that’s a business that really does care’. Very rarely do I come across customer service that meets my expectations but in this case, Amy and her team exceeded my expectations. I couldn’t ask for better. A family run business with a heart that truly cares. A big thank from the bottom of our hearts to you all.
Hollowells were brilliant and Chloe was amazing
The funeral was lovely. I can't praise your guys highly enough. The level of care was so high when I used you before that I came back again this time. I would recommend you to anybody I can't fault you."
I would like to say a big thank you for the amazing way Chloe was with organising Tony’s funeral. You must be so proud as a company to have Chloe working and representing you. Chloe held my hand through the whole difficult process of organising my husband funeral. Chloe had total empathy with what I wanted, she absolutely got who Tony was. Everything was amazing the incredible vintage car, the stunning windsurf theme coffin, which blew everyone away. Even my floral tribute which couldn’t have been more right than if I had gone to the florist and chosen it myself. Chloe was my little angel and I wouldn’t have been able to do it without her. My husband Tony would have been so honoured that Chloe did all that she did, a wonderful person. Please thank her so much,and treasure her working for your company, people like Chloe are unique and you are very privileged to have her working for you. Once again many thanks.
The funeral was very well handled. We have no complaints, it was brilliant. Tracey Taylor was wonderful. You are all lovely and the vintage car made the day.
Chloe was fantastic. I told her what we wanted and she did it. People came up to me afterwards and said I want a funeral like that.