All of the testimonials on our website (and this page) have been provided by our clients and are being shown with their permission.


The Family of the late Mr.H.E.Caunt

Although we had used Hollowells for my Mother in Law’s funeral, that only happened because you were recommended by someone else who had to use your services. Similarly, we would have no hesitation in recommending Hollowells but hopefully not too soon. I was delighted with how things went on the day, the handling of arrangements before hand and in fact prior to the funeral I felt that I should be doing something. Of course that was all done for me. The service was a fine tribute to my father and he would have approved. On a personal note, Chloe handled the arrangements perfectly and I was delighted with her help, constructive and knowledgeable advice and of course her support. I could not have asked for more. Please pass on my thanks to her. Sadly, I know you are all busy at present given events worldwide so I am thinking of all those who have to make funeral arrangements, an overlooked role during the current pandemic.

(Jan 2021)

Simon Rose

We were very well looked after before that's why we came back to you. All instructions were carried out and there isn't anything I can fault. Everything was dealt with efficiency but with care and compassion; they came hand in glove. In the hour of need the support was there and nothing was a problem for all of your staff.

(Jan 2021)

Geoff Crook

You're picking up the pieces for the bereaved. Thank you to David Phillips.

(Jan 2021)

The family of the late Mrs C.A.Harding

Thank you for your team’s efforts to deliver an excellent service in respect of mother earlier today. We were all very pleased with the arrangement and coordination of the event, particularly during these difficult times.
I was especially impressed with the performance of your chosen celebrant, Andrew Fox, who was both friendly and professional. In addition to the personal tributes given by our family members, Andrew made me feel that his tribute, prayers and coffin-side address was equally personal and touching. You’re fortunate to have access to him.

(Jan 2021)

The Milligan Family

I just wanted to drop you a note to say how impressed everyone was with the professionalism you and your fellow workers showed on Tuesday. From initial contact with you, Chloe, we felt a great weight had lifted from our shoulders. You gently and subtly guided us down a path which led to the best possible day Mum could ever have had under the circumstances. You are extremely friendly and approachable, and your experience and knowledge is invaluable. It's the little touches that make the difference too, like your guys directing the traffic from the churchyard, as an example. You went out of your way to accommodate every request, and gave us all a day we will never forget.
Thank you!!

(Dec 2020)

Anonymous

We are so pleased with your service. Chloe has been an absolute gem. My daughter and I dealt with her. It was all very smooth. You couldn't do enough. Customer service makes such a difference. We were thrilled. Your attention to detail is immaculate.

(Dec 2020)

Martine

It was amazing. Ann and all of you were fantastic. It was personal all about mum. Andrew Fox was amazing.

(Dec 2020)

David

I must say the professionalism and empathy from everyone at Hollowells is fantastic. Special thanks to Andrew Fox he was incredible from start to finish.

(Dec 2020)

Mr Kitchener

I just wanted to say the service was lovely and to thank you again for all the help and support. Tracy really was brilliant, she showed such empathy whilst providing a lot of helpful and practical information. All the staff on the day were again brilliant, nothing seemed too much trouble.

(Dec 2020)

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