From the moment we stepped into Hollowells Funeral Directors we were treated with compassion, support and professionalism. Every question we had was answered with a positive, nothing was too much trouble, we were given lots of time to talk to Hollowells representative (in our case it was Chloe), time to come to our own decisions, even though we had limited time to get the funeral arranged, it was pretty much sorted by the time we left the office and from that moment Hollowells took control, and arranged everything. On the day of the funeral the weather was not good, we were provided with umbrellas into the church, and for the burial, and every step of the way we were supported by Hollowells staff. The follow up service was also very good, taking the time to visit us, and chat about all aspects of the funeral, I liked that. Thankyou Hollowells for making the day a fitting one for my mum.
I can't express myself enough to say how Hollowells have gone beyond my expectation in making my husbands funeral a very special day.
The care and support that was shown was exceptional.
Hollowells have provided an excellent service.
David Phillips was very professional yet friendly, guiding me through the process, providing an excellent service. The funeral was amazing and went so smoothly
I just wanted to drop a quick note to convey our thanks and appreciation for all the help, support and kindness that you offered when we planned my fathers funeral in September and more recently his interment. The thought, consideration and empathy that we received made everything just a little bit easier and we were extremely grateful. We would like to thank Tracey Taylor and Simon particularly for everything that they did for us to make sure that all went smoothly and as my father would have wanted it.
We have used Hollowells six times now and can't fault the service. We were kept fully informed by David Phillips throughout and we can highly recommend Hollowells.
It was beautiful. It all went lovely and we were very pleased with Hollowells
Ann O'Neill was fantastic, she did everything we asked her to and she was fantastic on the day.
Hollowells are one of the most thoughtful and perceptive Funeral Directors I have ever encountered. They genuinely care about the people they meet with lovely after-care service.