We just wanted to offer some feedback on the service we received from Hollowells. From first contact we were looked after with kindness and compassion and would like to praise in particular David who looked after all of us extremely well. The funeral could not have gone any smoother and we are particularly glad we were able to get everything sorted before all the restrictions that have now been applied. We would also like to mention the amazing after care,which we were not expecting,when we had a lovely visit from Jayne Gammage again showing such kindness. The orchid that Jayne bought with her is looking lovely in the kitchen.
Once again many thanks for helping us through a difficult time and providing much needed advice.
We hope all at Hollowells stay safe and send our best wishes.
We were so pleased with the excellent service and support provided by Hollowells. Thank you all again for making a difficult time just a little bit easier.
Credit where it is due. I have received excellent service and would certainly recommend Hollowells. The staff are pleasant and caring and the Celebrant was excellent. A sad day but was made easier by the compassionate staff.
I am writing expressing my complete satisfaction with all aspects of how Hollowells arranged, conducted and supported us over the funeral of my late brother, and I do hope the entire team has been made aware of our satisfaction with the utter professionalism demonstrated by your company, so thank you for carrying out all the arrangements with sensitivity and dignity. I certainly have no suggestions as to how Hollowells could possibly improve the way they interpret and carry out the wishes of the families who have lost a loved one.
We are indebted to Amy and the Design team, with our special thanks to Mr Martin Buckby for conducting such a personal funeral service
From start to finish and even afterwards, Hollowells have been very professional, supportive and treated me with empathy. Amy was fabulous. The ladies on reception Mary and Trudi were very helpful. I couldn't have asked for more and can't thank you all enough.
I don't think it could have been better. All the congregation said how lovely it was and what a good send off we gave. Thank you to all at Hollowells
It was a tremendous service, as was my husband's. That's why I knew I had to come back to you.
I would like to say a huge thank you to all you’re staff with a special mention to Anne.
For her professionalism, knowledge, empathy and caring nature. She offered open arms at times during my Dads funeral which helped family members at this sad time.
Right from walking through the door for the first time, to walking to the church and cemetery nothing was too much trouble.
I am confident in the knowledge that we buried Dad with pride.
I would highly recommend this company.
Once again many thanks.
We are full of praise for Paul and Annette they were marvellous. We'd have been lost without them, their kindness and professionalism. The funeral was wonderful and Clare produced a beautiful order of service.
I just wanted to say thank you to you for all that your employees did for us.
To Colin and Jack who came to the house to transport her remains. They treated Jill with such dignity and respect. They understood our fears and concerns and did everything they could to accommodate our wishes. Colin even offered to stand with me a little while once they had put Jill in the vehicle, as I had suddenly become upset.
To Ann O'Neill who met with my Father in Law, Steve, and his sons for the initial chat. She was so good at reading their personalities and emotions so well, knowing that a bit of humour was appropriate, well placed and necessary at times. It really helped them to feel comfortable about the decisions they were making.
To Chloe who led the funeral on the day. Again, she was so good at reading us and making us feel relaxed and comfortable. Never rushing us. Allowing Steve to sit in one of the cars for as long as he needed after the funeral before going in to the pub because it had gotten too much for him.